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| HOME : FORUM : COMMUNITY : Testimonials : Do Not Order From Czplatinum.com |
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Do Not Order From Czplatinum.com
Post#1 @
01-27-06
, 11:31 AM
CZPlatinum may be the worst company on the internet. Don't let their slick website fool you; the jewelry they produce is full of design flaws. In addition, the company’s customer service reps will straight out lie to you over the phone. Getting them to honor their return policy (which is terrible) is extremely difficult. Save yourself time and frustration by finding a more reputable company to do business with. If you don't believe me, check out their rating at the Better Business Bureau of Southern California (link below). They get a well deserved F!!! http://www.labbb.org |
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Re: Do Not Order From Czplatinum.com
Post#2 @
01-27-06
, 06:16 PM
Thanks for posting that here, it will hopefully help others in the shopping process. There are a couple older threads by members here stating more or less your experience. Thanks again & I hope you hang around. Brian |
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Re: Do Not Order From Czplatinum.com
Post#3 @
01-28-06
, 01:21 AM
This same company runs other websites too, so buyer beware! I've heard nothing but horror stories about them all over the net. I hear they keep changing their website names because of the bad wrap they get. So they start up under different URL's to throw people off.  The other two sites (that I know of) that they operate are czengangementrings.com and cubiczircon.com czengangementrings.com used to be active, but now when you type or click that url it silently redirects you to their newest url, cubiczircon.com |
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Re: Do Not Order From Czplatinum.com
Post#4 @
03-19-06
, 11:19 AM
Hi all -- Whew -- it's good to see that czplatinum is still on people's minds! It's unfortunate that they are still in business, though. My partner (makeupjewelry) and I are still in the process of trying to get $6000 refunded from Amex -- apparently cz does a ton of business with them and they are not willing to look at the problems! Our advice -- DO NOT buy from czplatinum (or any of their other names -- at last count it's 5 or 6) unless you want to keep what you have purchased (as awful as it may be)! We are still pursuing legal action against them -- anyone with a story can contact us at admin@makupjewelry.com -- we'll be happy to listen. We've received some wonderful feed-back from members of this forum -- and we are TRULY grateful!!! Thanks so much -- we look forward to hearing more! |
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Re: Do Not Order From Czplatinum.com
Post#5 @
03-20-06
, 11:58 AM
OOOPS! In my anger and haste, I typed in the wrong e-mail address for us -- it's admin@makeupjewelry.com -- sorry! |
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Re: Do Not Order From Czplatinum.com
Quote:
Amen, Amen, Amen! I ordered a ring from them. Their return policy says you can return your ring within 10 days for receipt for a FULL refund, within 15 days for an exchange. I rec'd the ring, didn't like it, called the SAME DAY to tell them I was returning it & they told me they'd keep a 10% "restocking" fee - which is not what the return policy stated. GET THIS: they said that since I had OPENED THE BOX to see the ring, they considered that ordering simply to "view" the product which nullified their full return policy. I asked how in the WORLD I was supposed to even try the ring on, look at it, decide if it was what I wanted, etc. without opening the box... they wouldn't cooperate. I returned the ring, got 90% back (after quite some time & several phone calls) & filed a claim with my credit card company who handled if from there. Their customer service people (after I rec'd the ring, NOT before) were rude & even CURSED at me. One called me a "bitch." Can you believe that????? I am being as serious as a heart attack - she called me that! On the phone! I nearly fainted! Needless to say, I don't recommend this company to ANYONE. This is absolutely the worst company I've ever dealt with and I shop online a LOT. BOOOOOOOO HIIIIIIISSSSSSSSS to czplatinum! |
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