Re: Other options?
, 11:34 AM
Originally Posted by carrieq
When paying over $900 for a ring, I think some assurance of being able to see it before committing is a reasonable request.
It sounds as if you are looking more for a return policy that a comparison of gemstone types, but I'll give my opinion about gem types anyway. If I were buying smaller stones and cost were no object, I would choose moissanite, since it is slightly less prone to chipping and looks better in small sizes. In larger stones it just doesn't look quite as much like a diamond as CZ does and so I'd go with a CZ and just plan on replacing it should it get damaged.
An assurance of being able to see what you're buying prior to committing is reasonable IF you are buying stock goods from an inventoried vendor. If you are buying custom goods, then it is not reasonable and very few vendors of custom goods have a return policy, (though most will make adjustments at no cost, provided that they are reasonable adjustments). This is because there is a large cost involved in doing custom work, (both time and money), that can not be recouped, should a customer decide that they don't like the piece once it's on their hand. I can't speak for Van Graff, but I believe that they are, for the most part, a custom shop and so don't offer a return policy. That said, most custom vendors will send you samples of the gems in question so that you can see that part of the project prior to making a decision.
If you are ordering something just to see if you MIGHT like it, then it would be best to buy from one of the many on-line vendors who sell inventoried, commercial goods which they can return to their inventory should you wish to make a return. If you want something of higher quality that has been made specifically for you, then part of that trade off is that you MUST be as committed to making the purchase as the craftsperson is to making the piece for you.