I am a jewelry store owner and manufacturer of engagement rings. it has recently been brought to my attention that AliExpress sellers from China are stealing our photos and other online sellers photos, posting them on the AliExpress website and sending customer cheap gold "PLATED" jewelry that doesn't match the description.
We conduct ethical business practices and just wanted to reach out to anyone in the community to ask for help in this matter. Aliexpress customer support are useless and don't do much in terms of helping. They keep asking me to send them the high resolution files to indicate that the images actually do belong to me.
Since we are new to the online world we would appreciate any help. Thank you in advance.