I just purchased at 1.68 cushion cut sapphire that I love. It's not too dark or too light. The price was $450.
I had my jeweler make the ring. He just finished it and I'm not happy. He placed the stone in a victory style setting with the double prongs on each corner. The prongs really take away from the ring. I specifically told him I didn't like those type of prongs. I thought he was going to let me see the mold before he made the ring but he called me after he completed the ring.
How should I go about telling him I'm not happy and need it changed? I'll pay a little extra since he has to put in more work. The total for the ring, stone, and work was $900. The ring also has small diamonds on the split shank.
I know I like the basket setting, single prongs, and also thin band with 1 row diamonds. Do I tell him to melt down the setting and restart? Or just change the prongs?
Please give me some opinions.
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You need to find out why he made it that way. If the stone has rounded corners then there is just no way to properly set it in single prongs and expect it to stay in the setting. This is because the stone can twist very easily with a single prong setting and then it's bye-bye to the stone. With round corners on a squarish or rectangular stone you absolutely have to have some method of keeping the stone from twisting. Those methods are double prongs, bezel setting or some design which can capture the corners of the stone.
I have this sort of discussion all the time with people who feel that they should be able to do whatever they think would look good, (even if it won't work). You really need to remember that any setting needs to be engineered to hold that stone properly for a long time and to stand up to all sorts of abuse. Sometimes what you think would look good, just won't work for all of the other requirements that a ring is expected to meet. Please talk to your jeweler and see what reasons he has for making it this way, BEFORE getting too upset. A little flexibility in these situations will often get you a much better product in the end.